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Privacy Policy

Therapy Hair Body Nails is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, contact us or book an appointment.

Who We Are

Therapy Hair Body Nails
Burgate
Canterbury
Kent

Telephone: 01227 767677

For any privacy related enquiries, please contact us by phone during salon opening hours.

What Information We Collect

We may collect and process the following information:

• Your name
• Contact details including phone number and email address
• Appointment details and service history
• Patch test records where required
• Any information you provide when contacting us
• Website usage data through cookies

We only collect information that is necessary to provide our services.

How We Use Your Information

We use your personal data to:

• Manage and confirm appointments
• Contact you regarding your booking
• Maintain service records
• Comply with legal or insurance requirements
• Improve our website and services

We do not sell, rent or share your personal data with third parties for marketing purposes.

Legal Basis For Processing

We process your personal data under the following lawful bases:

• Contractual necessity, to provide booked services
• Legitimate interests, to operate and improve our business
• Legal obligations, where required

Where required, we will obtain your consent before processing specific information.

How We Store Your Information

Your information is stored securely and accessed only by authorised members of our team.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and insurance requirements.

Online Booking and Third Parties

If you book online, your information may be processed through a secure third party booking system.

We ensure any third party providers we use are compliant with UK data protection regulations.

Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can manage or disable cookies through your browser settings.

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data where appropriate
• Object to certain types of processing

To exercise any of these rights, please contact us directly.

Changes To This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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